You can download the App again on your new phone via the Google play store /App store. Log-in by inputting your username and password, and the App will refresh your profile. Alternatively, please call our customer support line

If you have forgotten your log-in details, you can select “forgot password” on the log-in page and we will resend these to you. Alternatively, you can contact the App Support Team on 08616-23646/ADMIN and request these to be resent to you.